Delivery & Shipping

Our Commitment to Customer Satisfaction

At Cotton Hub, our primary goal is your satisfaction. We are dedicated to providing you with a seamless and enjoyable shopping experience. Below, you’ll find our delivery procedures across the UAE. Please note that these options may evolve as we continuously strive to improve your experience.

Order Confirmation

Once your purchase is complete, your order will be processed immediately. You will receive a confirmation email at the address you provided, detailing the items ordered and their total cost.

"Cotton Hub will NOT deal or provide any products or services to any OFAC (Office of Foreign Assets Control) sanctioned countries, in accordance with UAE law."

Delivery Charges in UAE

Order Amount Shipping Fee Payment Option  Delivery Time
Order below 100 AED 15 AED Debit /Credit Card 4-6 working days
AED 250.00 and above Free Debit /Credit Card 4-6 working days
  • Free Shipping: Available on single orders exceeding AED 250 (after applying any vouchers).
  • Free shipping is exclusive to UAE customers for orders above AED 250.
  • No deliveries are made on Sundays or during UAE public holidays.
  • The above rates apply per order.

Areas We Serve

We deliver to all regions in the UAE, including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain
  • Al Ain

Payment and Delivery Options

Cash on Delivery

Currently, the cash on delivery option is unavailable.

Click & Collect

At present, our Click & Collect service is unavailable.

Safety Measures

In light of the current global situation, we have implemented strict hygiene and sanitation protocols to ensure the safety of our customers and employees. Our safety measures include:

  • Orders are stored and dispatched locally.
  • Staff handling orders are equipped with disinfectant, gloves, and masks.
  • Regular health checks and temperature screenings for all employees.
  • Social distancing is maintained at every stage of the order and delivery process.

We remain committed to offering you the best shopping experience, ensuring your safety and comfort from the convenience of your home.

Thank you for choosing Cotton Hub!